Terms of Service

Terms of Service — Digital Products

Last updated: August 23, 2025

These Terms of Service (the “Terms”) govern your purchase and use of digital products, downloads, licenses, and related services (collectively, the “Digital Products”) provided by Unknown Store (“we,” “us,” or “our”). By purchasing, downloading, accessing, or using any Digital Product, you agree to these Terms.

If you do not agree, do not purchase or access the Digital Products.

1. Eligibility & Accounts

• You must be at least 18 years old or have parental/guardian consent to purchase.
• You are responsible for the security of your account credentials and for all activities under your account.

2. Product Description & License

• Unless otherwise stated in a specific product page or license, Digital Products are licensed, not sold.

• We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to use the Digital Products for your personal or internal business use, subject to these Terms and any applicable license notes shown at checkout or on the product page.

• Prohibited uses (unless expressly permitted in writing):

  • Resale, redistribution, sharing, or public posting of files, assets, or license keys.
  • Circumvention of licensing, DRM, or access controls.
  • Reverse engineering, decompiling, or modifying distributed binaries or encrypted files where prohibited by law or license.
  • Use that violates applicable platform or game terms, or infringes third‑party rights.

3. Pricing, Taxes & Payments

• Prices may change at any time.
• You are responsible for any taxes, duties, or fees required by your jurisdiction.
• We may use third‑party payment processors; their terms and privacy policies apply to your payment.

4. Delivery of Digital Content

• Digital Products are typically delivered via download link, license key, or account access immediately after payment is confirmed.
• Availability of downloads and updates may be time‑limited; please keep local backups subject to your license.

5. No Refunds (All Sales Final)

• All sales of Digital Products are final. Due to the nature of digital content, we do not offer refunds, returns, or exchanges once access or download has begun, except where required by law.
• EU/EEA consumers: By purchasing, you expressly request immediate performance (delivery) of the digital content and acknowledge that you lose your 14‑day right of withdrawal once the download or streaming begins, as permitted by applicable consumer law.
• If a product is defective or not as described, contact us within a reasonable time and we will provide a repair, replacement, or other remedy as required by law.

6. Chargebacks & License Suspension

• Unauthorized or fraudulent chargebacks may result in suspension or termination of your license(s) and account access.
• We may provide purchase records to the payment provider to contest improper chargebacks.

7. Updates, Patches & Support

• We may (but are not obligated to) release updates, bug fixes, or enhancements.
• Unless explicitly included with your purchase, ongoing support and updates are not guaranteed.

8. Third‑Party Dependencies & Services

• Some Digital Products may rely on third‑party software, frameworks, or platforms. You are responsible for complying with any third‑party terms and maintaining compatible versions.
• We are not responsible for outages, changes, or policy decisions by third‑party platforms that impact your use of the Digital Products.

9. Intellectual Property

• All rights, title, and interest in and to the Digital Products (including code, assets, and documentation) are owned by us or our licensors and are protected by copyright and other laws.
• Any trademarks, logos, and service marks are the property of their respective owners. No rights are granted except as expressly stated.

10. Prohibited Conduct

You agree not to:

• Use the Digital Products for unlawful purposes or to infringe third‑party rights.
• Attempt to gain unauthorized access to our systems or distribute malware.
• Misrepresent your affiliation with us or remove proprietary notices.

11. Availability; Modifications; Discontinuation

• We may modify, suspend, or discontinue any Digital Product (or any part thereof) at any time.
• Where required by law, we will provide appropriate remedies if a discontinuation materially affects paid access during a promised access period.

12. Disclaimers

• Digital Products are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement, to the maximum extent permitted by law.

13. Limitation of Liability

• To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill arising from or related to your use of the Digital Products.
• Our total liability for any claim shall not exceed the amount you paid for the Digital Product giving rise to the claim in the 12 months preceding the event.
• Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

14. Indemnity

• You agree to indemnify and hold us harmless from claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your breach of these Terms or misuse of the Digital Products.

15. Changes to These Terms (Effective on Posting)

• We may update these Terms at any time. Changes take effect when posted at https://unknown-store.net/tos. The “Last updated” date will be revised accordingly.
• Your continued use or access to the Digital Products after changes are posted constitutes your acceptance of the revised Terms.
• Where required by law or for material changes, we may provide additional notice or request your consent.
• You are responsible for reviewing the current Terms. The latest version is always available on our website.

16. Governing Law; Venue

• These Terms are governed by the laws of Croatia (without regard to conflict‑of‑laws rules), and applicable mandatory consumer protection laws of your country of residence remain unaffected.

17. Severability; Waiver; Entire Agreement

• If any provision is found unenforceable, the remaining provisions will remain in full force and effect.
• Our failure to enforce any provision is not a waiver of our rights.
• These Terms, together with any product‑specific license and our Privacy Policy, constitute the entire agreement between you and us regarding the Digital Products.

18. Contact

For questions, support, or legal notices:

• Email: [support@yourdomain.tld]
• Website: [https://yourdomain.tld/]

By purchasing, you request immediate access to the digital content and acknowledge that you lose your statutory right of withdrawal once the download or streaming has begun. If you do not agree, do not complete the purchase.